These terms and conditions (which may be changed from time to time) apply to all services directly or indirectly (through distributors) available online, through any mobile device, by email or by phone.By accessing, browsing and using our website or any of our applications available across platforms ('Web Site') and / or making a reservation, you agree to have read, understood and agree to the terms and conditions shown below (including the fragment concerning privacy).These pages, their content, structure, infrastructure and services that provide online bookings through this website (the "Service") owned and operated and provided by Guru Experiences.They can only be used for personal and non-commercial purposes in accordance with the terms and conditions specified below.

1. Scope of our service

Through this website, we Guru Experiences provide an online platform through which we offer our activities and services so the users of the website can make reservations. Making a reservation through Experiences Guru, you establish a (legally binding) contractual relationship with us directly.From the moment you make your reservation, we send an e-mail confirmation.  Our services are for personal, noncommercial use.Therefore it is not allowed re-sell, deep links, use, copy, monitor (eg spider, scrape), display, download or reproduce the content, information, software, products or services available on our website for any commercial or competitive activity.

2. Prices and Best Rate Guarantee

The prices shown on our website generally include IGIC (Canary Islands TAX) and other taxes included (subject to change of such taxes), unless otherwise indicated on our website or email confirmation.Sometimes, on our website some services are a cheaper than others for a given period.These rates can carry special restrictions and conditions, for example, concerning the cancellation and refund.Check the specific terms of each activity before you confirm your booking. If you see a price that is crossed-out, it means it has a special discount applied by special promotions or discount coupons.

3. Privacy and cookies

Guru Experiences follows ethical standards and respects your privacy.Except for the disclosure required by law in each jurisdiction and your name, email address and data on your credit card necessary to complete the booking on site, we will not disclose your personal information to third parties without your consent.However, we reserve the right to disclose your data to our affiliates (group) (inside and outside the European Union), to our employees and of those companies, who need access to this information to offer our services (including customer services and internal services such as auditing or regulatory compliance) to your advantage.We also use cookies on our website to provide web users an advanced and easy-to-use page that automatically adapts to the needs and tastes of the user.

4. Free service

Our service is free.Unlike others, we do not charge for our service or add supplements (booking fees) for the activities and services.We will not make any charges on your credit card, as you will pay directly to the company that provides the service, unless the activity requests upfront payment.

5. Credit card or bank transfer

All establishments need the details of your credit card to guarantee the reservation.So we send this information directly to the establishment where you have made ​​your reservation.We may check the validity of the data of your credit card through a pre-authorization.In order to safeguard and encrypt the information in your credit card, we use the "Secure Socket Layer (SSL)" technology.Guru Experiences does not make, accept or process any payment to or on behalf establishment.In the case of some fees (non-refundable) or special offers, the establishment may require payment to be made ​​in advance by bank transfer (if available) or by credit card.In that case, your credit card may be pre-authorized or charge you a fee (sometimes without any option for refund) upon confirmation of your booking, provided by the establishment.Please see the detailed information of any activity before booking.

6. Cancellation

By making a reservation, you agree to their cancellation and no-show (if don’t turn up) and other additional terms and conditions (delivery) of the establishment that may affect your reservation or service.Here the services and / or products offered by the establishment (see the terms and conditions of delivery directly to that establishment) are included.Please note that certain rates or special deals do not allow changes or cancellations.Review the terms for each service and activity to see the conditions before booking.If you want to revise or cancel your reservation, please review your e-mail confirmation and follow the instructions.Note that supplements may apply for cancellation pursuant to the cancellation and no-show (not turning up) of the establishment.We recommend you read these conditions carefully before booking.

7. Additional correspondence

When making a reservation, you agree to receive (i) an e-mail, which establishments may send you shortly before your arrival date, to find information on destination and other data relevant to your booking and destination.You also agree to receive (ii) an e-mail, establishments may send after your stay, inviting you to complete a feedback form.Apart from the confirmation of the reservation, modifications or cancellations important reservation, including e-mails of support to complete a reservation, invitations to complete the feedback form and other e-mails that have agreed to receive, we do not send other e-mails, notices or correspondence (solicited or not) without your consent.


Insofar as permitted by law, neither we nor any of our directors, employees, agents, subsidiaries, affiliates, distributors, affiliates, licensees, agents or others involved in the process of creation, sponsorship and promotion of the site web and its contents will be responsible for: (i) loss or punitive, special, indirect or consequential damage, loss of production, profit, revenue, contracts, and loss or damage to customers or reputation, loss of lawsuits;(Ii) errors relating to the description of the information (including information on prices, availability and ratings) of the establishment on our website;(Iii) services rendered or products offered by the establishment;(Iv) loss, damage or costs (direct, indirect, consequential or punitive) actually suffered, incurred by you or pay, arising or relating to use, unavailability or delay of our website;or (v) any injury (personal), death, property damage or other damages, losses and expenses (direct or indirect, consequential or punitive) actually suffered, incurred by you or pay, either through acts (legal) , errors, violations, negligence (obvious), willful professional conduct, omissions, defaults, misrepresentation, strict tort liability or (fully or partially) attributable to the establishment (employees, directors, staff, agents, representatives or affiliated companies), including any cancellation (partial), overbooking, strike, force majeure or other event beyond our control.

9. Miscellaneous

Unless otherwise specified, the software necessary for our services used in our website belong to Open Canarias ( Other logos, text, images, videos, podcasts and any content published in the booking engine, except the material used under Creative Commons license free, are property of Guru Experiences.Total or partial reproduction of the contents of Guru Experiences without express written consent by Guru Experiences is prohibited.The unauthorized use of this content will result in legal action.In so far as is permitted by law, these terms and conditions and our services shall be governed by and construed in accordance with the current legislation in Spain and any dispute arising from these terms and conditions and our services shall be submitted exclusively to the competent courts of Santa Cruz de Tenerife, Spain.The original Spanish version of these terms and conditions has been translated into other languages.The translated version is a courtesy translation and unofficial therefore cannot be extracted from the translation rights.In case of dispute over the content or interpretation of the terms and conditions as well as in the event of conflicts, contradictions or discrepancies between the version in Spanish and other language versions, the Spanish version of these terms prevails and it is conclusive insofar as permitted by law.You can check the version in Spanish on our website (by selecting the language) or ask us in writing that you ship it.If any provision of these terms and conditions is or becomes invalid or non-binding, you'll still be linked to other provisions.
If this occurs, the invalid provision shall be met to the extent permitted by applicable law and, as far as possible, similar to the invalid or no effect accept binding provisions, as the contents and purpose of these terms and conditions.

10. Law and Jurisdiction

All issues related to the use of and application of these Conditions shall be construed in accordance with Spanish law.If any provision of these Terms is held invalid, you'll still be linked to the rest of its clauses.If this happens, the void provision shall be replaced by another that is equivalent valid obligational content.

The parties submit, to resolve conflicts and renouncing any other jurisdiction to the courts of Santa Cruz de Tenerife

Date of Last Review: April 27, 2015

Free Booking

We don´t charge you for your booking, we only keep your credit card details as a guarantee, unless the establishment requests advanced payment.

Book Online

Check availability online, and cloose your booking in minutes.  After closing the reservation you will receive a voucher with your unique booking code.

No Cancellation Fee

If you cancel 48 hours in advance of your scheduled activity time, you will not pay any cancellation fee.